Privacy Policy

Last updated: July 21, 2026

This Privacy Policy describes how maple-whale collects, uses, and protects your personal information when you visit our website or engage with our services.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information when you submit inquiry forms
• Email address for correspondence and booking confirmations
• Travel preferences and requirements you share with us
• Payment information when you book our services

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To process bookings and manage your travel arrangements
• To send you confirmations, updates, and other service-related information
• To improve our website and services based on your feedback
• To comply with legal obligations and protect our rights

Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in delivering travel experiences (accommodations, transport, guides)
• Professional advisors such as lawyers and accountants
• Law enforcement or regulatory authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal requirements
• Object to processing of your information in certain circumstances
• Withdraw consent where processing is based on consent

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, please see our Cookies Policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Booking records are typically retained for seven years for accounting and legal purposes.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

[email protected]